Terms and Conditions of www.carp-porter.com

These Terms govern

the use of this website (“Application”), and

any related agreement or legal relationship with Carp Porter.

By using this website, you agree to be bound by these Terms. Please read them carefully.

Owner Details

Carp Porter (Korda Developments Ltd)
PO Box 6313, Honywood Road, Essex, SS14 0HW, United Kingdom

Owner contact email: info@carp-porter.com

What You Should Know at a Glance

This website and service are intended for consumers only.

The right of withdrawal/cancellation applies to UK and European consumers under statutory law.

Terms of Use

Unless otherwise specified, the terms below apply when using this Application.

By using carp-porter.com, you confirm that you meet the following requirements:

You qualify as a consumer.

You are responsible for ensuring that your use of the website does not breach any law, regulation, or third-party rights.

Account Registration & Security

Users may need to create an account to use certain features.

All information provided must be accurate and complete.

You are responsible for keeping login credentials safe.

You must notify us immediately if you suspect your account has been compromised.

Carp Porter may suspend or delete accounts at its discretion if these Terms are violated.

Content & Intellectual Property

Unless stated otherwise, all content on this website is owned by Carp Porter or its licensors.

You may not copy, share, edit, resell, or create derivative works without permission.

Limited downloading or sharing is only allowed for personal, non-commercial use and where explicitly permitted.

All trademarks, trade names, and logos appearing on carp-porter.com remain the property of their respective owners.

Purchases & Orders

Products listed include descriptions, prices, and availability. These may change without notice.

Orders are placed through the checkout process and confirmed by email.

By submitting an order, you agree to pay the displayed price, taxes, and shipping fees.

Carp Porter reserves the right to refuse an order if payment is unsuccessful or details are incorrect.

Prices & Discounts

Prices are shown inclusive of VAT unless otherwise stated.

Discounts or promotional offers may be provided at Carp Porter’s discretion.

Coupons and discount codes must be used in line with their stated terms.

Payments

Payments are processed securely via third-party providers.

Carp Porter does not store card details.

If payment is declined, we are not obliged to fulfil your order.

Delivery

Deliveries are made to the address you provide at checkout.

Orders are processed Monday–Friday (excluding bank holidays).

You will receive confirmation and tracking details once dispatched.

Delivery times are as stated in our Delivery Policy.

Returns & Cancellations

You may return items within 14 days of receiving your order, provided they are unused and in resalable condition.

For details, please see our Returns Policy.

If you wish to cancel under UK or EU consumer law:

You must notify us within 14 days of receiving your goods.

Refunds will be processed within 14 days of us receiving returned items.

Return postage is the responsibility of the customer, unless the item is faulty.

To exercise your right of cancellation, please contact:
info@carp-porter.com

Faulty or Damaged Goods

If your item is faulty, please use the Returns Portal or contact us at info@carp-porter.com with details and photos so we can resolve it quickly.

Liability & Indemnity

Carp Porter is not liable for damages except where required by law.

This does not exclude liability for death, personal injury, or gross negligence.

Users agree to indemnify Carp Porter against claims resulting from misuse of the website or breach of these Terms.

Service Availability

We may temporarily suspend or discontinue services for maintenance, updates, or circumstances beyond our control (“force majeure”).

Governing Law & Disputes

These Terms are governed by UK law.

If consumer protection laws in your country of residence offer stronger rights, those will prevail.

In case of disputes, please contact info@carp-porter.com in the first instance. We aim to resolve complaints within 2 working days.

Changes to These Terms

We reserve the right to update these Terms. If changes are made, we will notify users via the website or email. Continued use of carp-porter.com constitutes acceptance of the revised Terms.